Recent comments from our clients

"You have made the move incredibly smooth"

Richard – can I just add that I have been very impressed with your conduct and the speed in which everything has materialised. You have made the move incredibly smooth so far.  In many ways, it’s a shame we won’t be dealing you after the move in date!

Thank you very much.

Mr B

"Thanks for the service.... professional as ever!"

It went very smoothly, thank you Sarah.
Thanks for the service.... professional as ever!

 

Mr R

Monmouth Close

"excellent letting service"

Our thanks to you all for your assistance and excellent letting service

 

Kind regards,

Mr & MRs C

Field Place, Verwood

"Thank you for providing a truly professional service"

Nolan,

I would just like to thank you for providing a truly professional service.

You and your team should be very proud of the Business you have built up and we are extremely grateful for all the hard work and effort you put in on our behalf.

Many thanks,

 

Mr M

Aspen Drive

"The move went very smoothly"

Dear Nolan, Tammy, Sarah & Hannah,

Many thanks for all your help with both my sale of the Curlews and purchase of Pottery Court. 

The move went very smoothly and I appreciate everything you did to ensure this.

Very best regards

Mrs M

"I found the service offered by Irving’s to be excellent"

"estate agents sometimes have a bad reputation, but I found the service offered by Irving’s to be excellent, so thank you for facilitating our move.

 

Mr & Mrs W

Ringwood Road

May2012

"cannot believe we received so much"

Dear Phil and Nolan,

I would just like to thank you both on behalf of Mum and Dad for undertaking the sale of Rosebank and guiding us through the important decisions and for a very satisfactory conclusion. 

Mum had many a sleepless night worrying about the house, but now that it is sold she has no need. Her short term memory is pretty bad now and so I have written a list of all the events we had with Rosebank up to the sale.

She reads it with astonishment every time and cannot believe we received so much, so it is always a nice surprise!

Mum and Dad send their regards as do I.

Yours Sincerely,

Mr C

Lake Road

"thank you very much for all the help"

We would like to thank you very much for all the help you have given us if we had any problems during our tenancy, if any repairs were needed (especially the boiler) they were sorted immediately.

Please pass on our thanks to the landlord for allowing us (and our cats) to rent his property.

"thank you for being supportive throughout my tenancy"

Thanks for being a supportive and professional Agent throughout the period of my tenancy and please pass on my thanks and best wishes for a quick sale to the owners.

Yours sincerely

Mr L.

"Thank you for all your help"

Dear Sarah,

Thank you for all your help with my move.

Regards,

Mr T, Hazelwood Drive, Verwood

"Thank you, and to all at Irving's for your help and professional service"

Hey Sarah

Many thanks... it feels like home already, we're unpacking boxes that have been in storage for 11 years!

Thank you, and to all at Irving's for your help and professional service.

Mr & Mrs B

11/11/11

"I would urge anyone who would currently be looking to buy or sell to contact you as I cannot emphasise enough how professional you are and how you go that extra mile"

Well what a week we had last week. This is a quick email to say what a professional job you personally have done. To be totally honest you have kept the chain going despite the problems that you have faced onwards in the chain.

All industries have a stigma , ours has a big one likes yours. We purchased our house from you 2 years ago and we felt we recognised what I can only describe as a professional and honest, which counts for everything, agent who I have pleasure in talking and dealing with ( do apologise that at times I went on a little much).

Having had to deal with some of the other agents within the chain I can see why the industry has a bad name and I know that you are total exceptions from this stigma. I would like to thank you for the hard effort that you have put in ,in order to keep our sale and also to ensure that we achieve a purchase on a new house and I think this shows, without a doubt, your commitment to customer service ........rather than just being concerned about your own benefits and own sale.

If we ever moved back to Verwood or Ringwood I would insist that we purchased a house through yourselves and I would urge anyone who would currently be looking to buy or sell to contact you as I cannot emphasise enough how professional you are and how you go that extra mile.

I feel that a lot of agents could do well by taking a leaf out of your books.....there is nothing easier than repeat business and you only get repeat by one way...by raising the level of service . If everyone acted in your way and communicated in your way I am sure it would help the market to move a bit more than people are currently finding.

I look forward to seeing you on Thursday with the keys for our house.

In the meantime once again thank you 

"thanks for all your help and advice"

To Sarah,

Just to say thanks for all your help and advice. We are so thrilled with our new home.

Kind regards to you and all the staff at Irving's.

Mr & Mrs A

22/10/11

"thanks again for all your (and everyone at Irving's) help to make the sale and purchase so smooth"

Hi Sarah,

Move went smoothly thanks, just have mammoth task of sorting the place out now, started ripping out the bathroom already then the kitchen, windows, front room etc. seriously though we love it and thanks again for all your (and everyone at Irving's) help to make the sale and purchase so smooth (will drop in wine as promised soon- red or white?)

thanks again

Mr A & Miss L

13/10/11

"really appreciate the great service"

Hi Nolan

Would like to thank you and especially Sarah for all you have done, really appreciate the great service.

Thank you once again.

Mr M

12/10/11

"...professional and friendly service"

To all at Irvings,

With thanks for a professional and friendly service.

Mrs S

26/09/11

"thank you for being so professional and considerate"

Dear Sarah and Nolan,

A huge thank you to you both and the rest of the team for all your hard work over the last few months! Happy to recommend you to anyone, thank you for being so professional and considerate.

Best Wishes

Mr & Mrs S.

"I am very impressed with your company "

Many thanks for all your emails with properties for sale. Please keep them coming.

You have been the most consistent estate agent and I am very impressed with your company.

Regards

 

24/05/11

"Thank you so very very much"

To Nolan, Sarah and Team,

Thank you so very very much for selling our house in DOUBLE QUICK TIME for MORE THAN WE EXPECTED!

Best Wishes

Mr & Mrs M

03/05/11

"excellent help and advice"

Morning Sarah, 

Although we’re still not quite finished with the sale, can I just say how smoothly everything has gone; I must admit that I wasn’t really expecting to complete in around 3 months!  This is largely down to your excellent help and advice – difficulties have been relatively minor (let’s hope that they stay this way!).

Thank you so much.

Mr W

15/04/11

"Friendly and professional"

To all of "The Team" at Irvings

A huge thank you from us all at ?? Thorne Close for your friendly and professional handling of our recent house sale!

Kind regards,

Mr & Mrs H

30/03/11

"Just the best ever"

To ALL THE IRVING'S TEAM - Sales and Lettings!

Especial appreciation to the expertise & professionalism of Sarah Maybury - just the best ever.

 

Mrs A - 25/02/11

"thank you for all your help and support"

To Sarah, Tammy, Nolan and everyone at Irving & Sons,

We just wanted to say a very big thank you for all your help and support over the last few months. We are going to be very happy in our new home.

Kind Regards,

Mr & Mrs M

16/02/11

"...you have all been a fantastic help"

To Nolan, Matt & all the staff at Irving and Sons

Thank you for helping us to find our first home, and for making the whole process of buying our first house as easy as possible!

It was a daunting time for us but you have all been a fantastic help!

Mr K & Miss P

"You and your staff are "second to none" and this is not just words, but truly meant. Thank you all very very much""

Dear Nolan,

I can only say that I have moved several times since our first home in 1948! and have used estate agents each time. This sale has been the smoothest and most efficiently handled of them all.    

I am only sorry that my husband wasn't around to have experienced the joy of dealing with all of you at Irving & Sons.    

You may recall the original owners Mr & Mrs P and it was to you that we came to enquire about its purchase. They were two of the easiest people to deal with and I now realise that this was mainly due to you and your handling of the sale/purchase.    

For that and this recent negotiation, I thank you very sincerely. My move could have been quite traumatic, but because of the way that the sale, introduction of Mr. and Mrs. S, and subsequent negotiations, I had a move of house which was so uneventful and dare I say - happy?

On leaving Verwood, I was sad, as my time living there was happy despite John's illness and subsequent death, but I will always have very happy memories.

These will be particularly because of the people I came to know in the eight years I lived among you all, and the friendliness and respect always shown to John and I.   

I will never have any hesitation in recommending your company to anyone who wishes to buy, sell or rent a property that you might have available.   

You and your staff are "second to none" and this is not just words, but truly meant. Thank you all very very much and I wish you all every success in all you do in the future.

Long may Irving & Sons be the foremost estate agent in Verwood.   

Kindest Regards

Mrs M

"Thank you for all your help and professionalism"

Thank you for all your help and professionalism throughout our move.

Best Wishes

Mr & Mrs N

"Thank you for selling our house so quickly!"

To Nolan, Sarah, Tee, Tammy and all at Irving's

Thank you so much for selling our house so quickly for one - big thanks to Tee for showing our buyers around + showing us our new house.

Thanks to Nolan & Sarah for the great communication, it was invaluable & wonderful re-assurance that someone knew what was happening!

Many, many thanks,

Mr & Mrs G

"VERY HELPFUL AND CONSIDERATE AT A STRESSFUL TIME"

Dear Sarah  

Margaret and I would like to thank you and your staff for being very helpful and considerate at a very stressful time in the sale of our home.

We would like to wish you all the best in the future, so thanks again for everything you did for us.

Sincerely,

Mr & Mrs T - 27/08/10

"WE WERE VERY PLEASED WITH THE WAY THAT WE WERE PROGRESSIVELY KEPT INFORMED"

Dear Sirs,

Re:  Belmont Close, Verwood, Dorset. BH31 6JR

We wish to thank you for the successful conclusion of the sale of the above mentioned property.

We are very pleased with the way that we were progressively kept informed and the way in which matters have been dealt with.

We would particularly like to express our appreciation to Sarah Maybury for her unfailing courtesy and upbeat optimism during a period carrying the inevitable setbacks.

Mr R – 24/08/10

"THANK YOU FOR ALL YOUR HARD WORK"

Dear Sarah

Re:  Bungalow - Bridleways, Verwood

A short note to thank you for all your hard work in achieving our aim to sell our Verwood property in order to move to West Moors. 

We may well have been still waiting to exchange contracts had it not been for your constant efforts to reach the point where we could all give a huge sigh of relief.  We are looking forward very much to moving into our new home on the 24th August and getting back to normal again.  Our thanks also too to Nolan for his part in this matter.  Should we ever wish to return to Verwood sometime in the future we will definitely be in touch with Irvings.

 All the best

Mr & Mrs C - 16/08/10

"YOUR KINDNESS IS MUCH APPRECIATED"

To Sarah and all at Irvings,

re: Sale of Owls Road and purchase of Belmont Close.

Your kindness is much appreciated.

From

Mr & Mrs N - 12/08/10

"IRVINGS MADE THE SALE VERY QUICK AND SUCCESSFUL"

Dear Nolan and Associates.

We would like to take this opportunity to thank you all.  It’s been worth waiting for.

Irvings made the sale very quick and successful.  We are looking forward to the big day - 18th August 2010.  Will see you all to drop of the keys.

All the best, Regards

Mr R & Mrs P – 12/08/10

"I WILL BE RECOMMENDING THE SERVICES OF IRVING & SONS TO ALL!"

Dear Nolan,

We have been really pleased with the whole process of selling/buying our houses through your firm.  Irvings' staff and yourself have been helpful, courteous, friendly and professional through the entire event.  

Please pass on our warmest thanks to all who have been involved.

I will be recommending the services of Irving & Sons to all!  Please feel free to use us as a reference to any future customers.

Kindest regards,

Mr & Mrs B - 29/07/10

"EXCELLENT FRIENDLY SERVICE"

A big thank you to Sarah for keeping the chain together.

We love our new house.

Thank you for your excellent friendly proffesional service.

Will recommend you to our friends.

Mr & Mrs J - 28/07/10

"THE SUPPORT AND WILLING ASSISTANCE THAT WE HAVE RECEIVED FROM ALL THE STAFF HAS HELPED US ENORMOUSLY"

Dear Sarah,

Will you pass on to all the staff at Irvings our gratitude for the professional and friendly manner in which you have all helped us through a very difficult house selling experience.

This has been a truly volatile time to be moving house, but the support and willing assistance that we have received from all the staff has helped us enormously.  We can honestly recommend your services.

Best wishes

Mr & Mrs J - 27/07/10

"DELIGHTED TO RECOMMEND YOUR COMPANY"

Morning Nolan,

I wish to inform you that had it not been for Sarah Maybury, I think I should have thrown in the towel ages ago. She has been a "brick" in her support to me, always keeping me informed and in some cases doing the work of the over paid, under worked solicitors.

I feel you should know that Irvings and in particular Sarah has been superb both in her professional attitude and personally. Always cheery whether the news is good or bad. You can be really pleased that such an individual works for you.

I felt it important that you should know how I feel about the service and support that your organisation has provided and personally would be delighted to recommend your company to any buyer/seller.

Good luck in the future and again my thanks to Sarah..

Sincerely

Mr E, Verwood 22/07/10

“OUTSTANDING ESTATE AGENT”

Irving and Sons is not only an outstanding estate agent, they are some of the nicest people I have ever had the pleasure of dealing with. They are extremely professional but at the same time so friendly and go out of their way to help you find the right property, without being pushy.

I would encourage anyone who is looking to sell, buy, let or rent a property, to go to Irving and Sons. Thank you so much for all your hard work, advice and support and I wish you continued success for the future.


Miss H, Verwood 18/07/10

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