Following a comprehensive and thorough period of assessment during 2025, Irving and Sons have yet again been awarded the accolade of the “Best Estate Agent in Verwood” for the 8th consecutive year at the British Property Awards.
Irving and Sons have now WON and retained this Gold Award for The Best Estate Agent in Verwood on every occasion that judging has taken place since the awards started in 2017.
As well as our continued success at these awards for Verwood, we have previously been awarded the Gold Award for the Best Estate Agent in the Southwest (Dorset) and twice the Bronze Award for this regional accolade. Judging and assessment are currently taking place for the Regional and National awards for 2026 which we have already been shortlisted for one of top awards.
During the period of assessment in 2025, it was noted that the Irving and Sons team performed outstandingly throughout the extensive judging period, which focused on customer service levels, knowledge of the properties being marketed, knowledge of the local area and general property related expertise.
Last year’s win is a further endorsement of our commitment to providing a consistently exceptional property sales & lettings service to our local community.
The British Property Awards first started judging and assessing the services of estate agents back in 2017 and are one of the most inclusive estate agency award providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average Judging over 90% of agents that meet their minimum criteria on a local level.
The BPA team personally mystery shops every estate agent on a local level against an initial set of 25 criteria to obtain a balanced overview of their customer service levels. The local winners are then reassessed using different criteria over a longer period as part of the reginal award process.
The judging criteria is both detailed and comprehensive exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
They provide consumers with invaluable reassurance that those successful agents have been seen to go that extra mile consistently providing outstanding levels of customer service and outperforming other agents in their area.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.